Vision
Invest with knowledge & safety.
Mission
Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
Onboarding of Clients:
o Sharing of terms and conditions of research services
o Completing KYC of fee paying clients
Disclosure to Clients:
o To disclose, information that is material for the client to make an informed decision, including details of its business activity, disciplinary history, the terms and conditions of research services, details of associates, risks and conflicts of interest, if any
o To disclose the extent of use of Artificial Intelligence tools in providing research services
o To disclose, while distributing a third party research report, any material conflict of interest of such third party research provider or provide web address that directs a recipient to the relevant disclosures
o To disclose any conflict of interest of the activities of providing research services with other activities of the research analyst.
1. Investor can lodge complaint/grievance against Research Analyst in the following ways:
Mode of filing the complaint with research analyst
In case of any grievance / complaint, an investor may approach the concerned Research Analyst who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.
Mode of filing the complaint on SCORES or with Research Analyst Administration and Supervisory Body (RAASB)
i. SCORES 2.0 (a web based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in time- bound manner)
Two level review for complaint/grievance against Research Analyst:
– First review done by designated body (RAASB)
– Second review done by SEBI
ii. Email to designated email ID of RAASB
2. If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/grievance on SMARTODR platform for its resolution through online conciliation or arbitration.
With regard to physical complaints, investors may send their complaints to:
Office of Investor Assistance and Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai – 400 051
Do’s
i)- Always deal with SEBI registered Research Analyst.
ii)- Ensure that the Research Analyst has a valid registration certificate.
iii. Check for SEBI registration number.
Please refer to the list of all SEBI registered Research Analyst which is available on SEBI website in the following link:
(https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14)
iv)- Always pay attention towards disclosures made in the research reports before
investing.
v)- Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments. You may make payment of fees through Centralized Fee Collection Mechanism (CeFCoM) of RAASB if research analyst has opted for the mechanism. (Applicable for fee paying clients only)
vi)- Before buying/ selling securities or applying in public offer, check for the research recommendation provided by your Research Analyst.
vii)-Ask all relevant questions and clear your doubts with your Research Analyst before acting on recommendation.
viii)-Seek clarifications and guidance on research recommendations from your Research Analyst, especially if it involves complex and high risk financial products and services.
ix)-Always be aware that you have the right to stop availing the service of a Research Analyst as per the terms of service agreed between you and your Research Analyst.
x)-Always be aware that you have the right to provide feedback to your Research Analyst in respect of the services received.
xi)-Always be aware that you will not be bound by any clause, prescribed by the research analyst, which is contravening any regulatory provisions.
xii)- Inform SEBI about Research Analyst offering assured or guaranteed returns.
Don’ts
i. Do not provide funds for investment to the Research Analyst.
ii. Don’t fall prey to luring advertisements or market rumors.
iii. Do not get attracted to limited period discount or other incentive, gifts, etc.
offered by Research Analyst.
iv. Do not share login credential and password of your trading, demat or bank
accounts with the Research Analyst.
Note: For registering any grievance, please visit “Investor Grievance Page”. SEBI SCORES can be accessed via https://www.scores.gov.in/
SEBI REGISTERED RESEARCH ANALYST (SEBI REGISTRATON NUMBER INH000010177)
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