Investor Charter

A. Vision and Mission Statements for investors


Invest with knowledge & safety.


Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Details of business transacted by the Research Analyst with respect to the investors.

  • To publish research report based on the research activities of the
  • To provide an independent unbiased view on
  • To offer unbiased recommendation, disclosing the financial interests in recommended
  • To provide research recommendation, based on analysis of publicly available information and known
  • To conduct audit

C. Details of services provided to investors (No Indicative Timelines)

  • Onboarding of Clients.
  • Disclosure to Clients
  • To distribute research reports and recommendations to the clients without
  • To maintain confidentiality r.t publication of the research report until made available in the public domain.

D. Details of grievance redressal mechanism and how to access it

  • In case of any grievance / complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30
  • If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal which is a centralized web based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely SCORES facilitates tracking the status of the complaint.
  • With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.

E. Expectations from the investors (Responsibilities of investors).


  1. Always deal with SEBI registered Research
  2. Ensure that the Research Analyst has a valid registration
  3. Check for SEBI registration
  4. Please refer to the list of all SEBI registered Research Analysts which is available on SEBI website in the following link: ( &intmId=14)
  5. Always pay attention towards disclosures made in the research reports before
  6. Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your
  7. Before buying securities or applying in public offer, check for the research recommendation provided by your research
  8. Ask all relevant questions and clear your doubts with your Research Analyst before acting on the
  9. Inform SEBI about Research Analyst offering assured or guaranteed
  1. Do not provide funds for investment to the Research
  2. Don’t fall prey to luring advertisements or market
  3. Do not get attracted to limited period discount or other incentive, gifts, offered by Research Analyst.
  4. Do not share login credentials and password of your trading and demat accounts with the Research

Data for the month ending -

Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.