At Mint Investing, we strive to deliver the best possible experience to all our users. However, we understand that there may be instances where a user wishes to request a refund. This Refund Policy explains the terms and conditions under which refunds may be issued for our subscription plans.
Mint Investing offers two paid subscription plans within the Mint Investing app:
1-Month Plan: ₹999
3-Month Plan: ₹1,999
These plans provide access to Mint Investing’s research-based Stock Recommendations and Stock Analysis, in compliance with SEBI guidelines.
Refunds are applicable only in the following cases:
Technical issues that prevent access to the purchased service, verified by our support team.
Duplicate payments made due to a system or transaction error.
Any other valid reason determined by the Mint Investing support team after review.
If the client has used the services for a certain number of days, the refund amount will be calculated after deducting the charges for the days used from the total subscription value.
When processing refunds, certain deductions will apply depending on the user’s device, payment gateway, and verification costs.
Apple Platform charges 27% on every transaction.
GST is included on the total amount.
Therefore, if you are an iPhone user, these charges (27% Apple Platform Fee + GST) will be deducted from your refund amount.
Payment Gateway charges 3% transaction fee.
GST is included on the total amount.
Hence, if you are an Android user, these charges (3% Platform Fee + GST) will be deducted from your refund amount.
The following verification-related charges will also be deducted from the refund amount:
Aadhaar e-Sign: ₹14.25
Aadhaar Verification: ₹0.70
PAN Verification: ₹1.50
To initiate a refund, users must email support@mintinvesting.in with their registered mobile number, transaction ID, and reason for refund.
Once verified, the refund will be processed within 7–10 working days to the original payment method, after deducting applicable charges and usage-based fees as mentioned above.
For any refund-related queries, please contact:
📩 Email: support@mintinvesting.in
🌐 Website: www.mintinvesting.in
mint investing makes no warranties regarding the performance or operation of this website and/or its offered services. Mint investing further makes no representations or warranties of any kind, express or implied, as to the information, contents, materials, documents, programs, products, and/or its offered services included on or through this website. To the fullest extent permissible under the law, mint investing disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Limitation of liability you agree to absolve mint investing of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of its offered services and/or the information contained on this website and/or the resources you may download from this website. You agree that mint investing shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of this website and/or its offered services. The information, software, products, and services included in or available through the website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Mint Investing and/or its suppliers may make improvements and/or changes in the website at any time.
For any further queries regarding the purchase of our services, please email us at support@mintinvesing.in